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Operations Clarity Concept layer for Seline Clinic
CONCEPT · NOT A LIVE SYSTEM

What if every enquiry, journey and decision was already visible?

These screens show how the operational layer behind a premium clinic can look when Instagram, app bookings, website forms and specialist pathways share one clear ownership model. Explore the three views. Click any enquiry or card to see the intelligence layer respond.

Designed around Seline’s service pathways — Plastic Surgery, Aesthetic, Longevity & more.

Live enquiry stream

Live concept

Patient Journey Board

Intelligence note: Two cards have been in “Quote sent” longer than the typical decision window for this pathway. In a live system this would surface as a recovery action, not just a status.

Enquiries this week
87
↑ 12% vs last week
Consultations booked
31
↑ conversion 36%
Pending follow-ups
9
3 overdue
No-show risk (7d)
4
2 need confirmation

Needs attention owned actions

Plastic Surgery enquiry — no reply after 6h (Instagram)
6h
Longevity consult — pre-op form incomplete
1d
Aesthetic package — quote not opened by patient
2d
Intimate Aesthetic — confirmation reminder due today
today

Enquiry share by pathway this week

Plastic Surgery
38%
Aesthetic
29%
Longevity
22%
Intimate
11%
INTELLIGENCE PULSE

Every view above is a surface. The real value sits in the diagnosis that decides what should appear, what should alert, and what should stay quiet.

What would change if Seline could see leakage points in the enquiry-to-consult journey within one morning?